Terms and Conditions of Purchase

These Purchase Conditions govern the acquisition of items through the website https://munichsports.com (hereinafter the “Website”) which sells and advertises products from Munich. Access to the Website grants you the status of “User,” understood as anyone who uses the Website for the purpose of obtaining information about the items offered, to register, or to place an order (hereinafter, an “Order”).

1.1 Get to Know Us

The items on the Website are made available to you by La Tormenta Perfecta SLU with registered office at C/ Garbi nº 32 Capellades, Barcelona 08786, provided with Tax ID (C.I.F.) B-63697544 and registered in the Commercial Registry in Volume 37202, Folio 219, Sheet B-302640, Entry 17 and with the following contact email: ventas@munichshop.net

1.2 Acceptance of the Purchase Conditions

We recommend that you read these Purchase Conditions carefully before placing an Order. The use of the Website or placing an Order by any User implies full acceptance of these Purchase Conditions, the Privacy Policy and Cookies, and the Legal Notice, which are available on the Website.

If you have any questions related to the Purchase Conditions, the Privacy Policy and Cookies or the Legal Notice, you can contact us through our usual contact channels, and if you do not agree with them, we ask that you leave the Website and do not place any Order. If you place an Order on behalf of a company, you should know that the company will be bound by the same.

The use of the Website or making a purchase through it implies full acceptance of these Purchase Conditions, which may be modified by Munich at any time, so that the conditions applicable at any given time will be those published on the Website.

2. USE OF THE WEBSITE.

2.1 Access to the Website

The Website is freely and publicly accessible, and generally does not require prior subscription or registration on the Website; however, to place an order, you may be required to register beforehand.

In your use of the Website, you agree to use it, its content, and its services in accordance with the Legal Notice, applicable law, public order, and good customs, and not to use it in a way intended to damage, disable, and/or overload the Website, or that may in any way prevent the normal use and operation of the same. At Munich, we make a continuous effort to keep the Website functioning properly, maintaining updated content. However, at Munich, we cannot guarantee the complete availability and continuity of access to the Website, or the updating of its content.

2.2 Registration

As mentioned, to place an Order, we may ask you to provide certain registration data or other types of information. By continuing with the registration, you agree to: provide true, accurate, current, and complete information in the registration form; and maintain and promptly update this information so that it remains true, accurate, current, and complete.

If we have reasonable grounds to suspect that such information does not meet the above criteria, we reserve the right to suspend or cancel your account, to cancel an Order, and even to deny you current or future use of the Website. The processing of personal data you provide through the registration form will be governed by our Privacy Policy and Cookies.

2.3 Limitations on Use of the Website

By using the Website, you agree not to:

Additionally, when placing an Order through the Website, you agree to:

2.4 Security and Password

Your password is for your personal use and you should not share it with anyone nor should you allow any other person access to restricted areas of the Website or any part of it using your username, password, or other security information.

If there is any unauthorized access or use related to your username or password, you must notify us immediately. We may cancel or block your account to protect you, La Tormenta Perfecta SLU, or other users.

3. ORDERS

You may place Orders through the Website, for which it is necessary that you accept these Purchase Conditions and the Privacy Policy and Cookies.

3.1 Placing an Order

To place an Order, you must follow the online purchase procedure and confirm your Order to complete it. After this, you will receive an email confirming that we have correctly received the Order along with all the corresponding information.

If you do not receive the Order confirmation, check that the payment has been correctly made in your bank account. If the payment is confirmed, check your junk or "spam" mail. It should be there. In any other case, do not hesitate to contact us using any of the contact methods indicated in the Customer Service section.

All personal data or information you provide us to place an Order will be processed as established in the Privacy Policy and Cookies.

3.2 Modify an Order

If you detect that there is an error in any of the data you have entered when placing the order, you can contact us using any of the contact methods indicated in the Customer Service section and we will do our best to correct it.

3.3 Product Availability

All Orders are subject to product availability, so if we are unable to supply you with an item due to any difficulty regarding product supply or stock, we will proceed to refund any amount you have paid.

4. PRICE

4.1 Amounts

The prices applicable to the products are those indicated at any given time on the Website on the date the Order is placed, and exclude shipping costs which will be added to the final order price.

The final price shows the full price, including taxes such as VAT (Value Added Tax) or any other indirect tax that may apply, as required by consumer protection regulations.

Any additional costs charged to the customer, such as shipping costs, will be clearly itemized before confirming the order.

In the event that, due to the nature of the product, costs cannot be itemized precisely, the essential characteristics of the products will be detailed so that the customer can make a purchase decision with all the necessary information.

4.2 Payment

Once you have selected all the items you wish to purchase, they will have been added to your basket and the next step will be to process the order and make the payment. To do this, you must follow the steps of the purchase process, filling in or verifying the information requested at each step; you will also be informed of the accepted payment methods. In any case, the choice of payment method is made during the purchase process on the corresponding screen at no additional cost.

If there is any unauthorized or fraudulent charge on the card used for purchases, we ask that you notify us as soon as possible through the usual contact methods so that we can take appropriate action.

4.3 Payment Methods

To place an Order, you must provide a payment method. The Website may redirect you to third-party platforms to complete the payment of the Order using any of the payment methods you have selected.
Payment method providers or issuers may adopt anti-fraud measures that result in the rejection of certain types of transactions over which we have no control, so La Tormenta Perfecta SLU is not responsible for the application of such security policies.

You can modify your payment methods through your account or by contacting us using any of the contact methods indicated in the Customer Service section. After each update, if it is a recurring purchase, you authorize us to continue charging you through the relevant payment method.

4.4 Invoices

When making your purchase, you can indicate if you wish to receive the invoice in electronic format. If at any time you prefer to receive it on paper, just notify us through any of our customer service channels and we will send it to you at no additional cost.

4.5 Promotions and Discounts

At Munich, we may launch promotional campaigns or apply discounts on our products or services at any time. These campaigns will be available during the period expressly indicated in the promotion itself or while they remain published on our website.

Unless otherwise stated, promotions and discounts are for one-time use only, not cumulative with each other, and subject to availability. At Munich, we reserve the right to cancel any order if we detect an obvious error in the published price or improper, fraudulent, or contrary use to the promotion conditions.

5. SHIPPING

5.1 Shipping Methods

During the purchase process, we will confirm if we can ship to the delivery address you provide, and if applicable, the available methods and rates, if any.

To formalize the order, it is necessary to accept the pre-established shipping method; on our part, we will send it without undue delay and according to the following timeframes. Some shipping methods may have additional charges, as specified below:

The delivery time is 24/72 business hours from Monday to Friday.
20 business days from Monday to Friday for manufacturing + 24/72 business hours for shipping from Monday to Friday for the GOALKEEPER model.

In the event that munichsports.com is unable to deliver any of the items due to lack of stock, our customer service will contact you via email within 24/72 business hours from Monday to Friday, to inform you and proceed with the refund. In case of a total stock shortage, the corresponding order will be canceled and a refund will be issued; in case of a partial stock shortage, the corresponding refund will be made and the available items will be shipped.

Shipping costs

Customs and taxes

Residents in the European Union.

The prices of the products sold on the website include Value Added Tax (VAT). If you are a company entitled to VAT exemption, you must provide us with your VAT number and the relevant certificate.

Residents in non-EU countries.

Purchases made by individuals or legal entities residing in non-EU countries will not be exempt from VAT payment unless they provide us with the appropriate certificate.

Orders will not be shipped to P.O. Boxes.

Orders destined for non-EU countries are subject to various customs duties and taxes. Payment of these will be the responsibility of the customer.

The purchase system is subject to the current legislation in Spain, therefore sales transactions will be understood to be made at the domicile of La Tormenta Perfecta, S.L.U.:

Calle Garbí, 32,
08786 Capellades (Barcelona).

No shipments will be made to P.O. Boxes. In the case of shipments to areas requiring payment of tariffs, taxes, or customs clearance (such as the Canary Islands), the costs arising from such clearance, taxes, and customs duties will be borne by the customer. For more information about customs charges in your territory, please consult your local customs office. Koröshi Shop will not make any calculation or estimate of these costs nor will it be responsible for them under any circumstances.

For the purposes of these Terms of Sale, "delivery" or that the order has been "delivered" shall be understood to have been formalized at the moment when the Customer, or a third party duly designated by the Customer, acquires physical possession of the Products, which shall be evidenced by the signature of receipt of the order at the delivery address indicated by the Customer.

In the event that the Customer designates a third party to receive the order, this person must carry a written authorization issued by the Customer. Such authorization must include, at a minimum, the confirmation email of receipt of the order received by the Customer as well as a copy of the National Identity Document, Foreigner Identification Number, or Passport, as applicable, of the Customer.

5.2 Deliveries

For the purposes of these Purchase Conditions, delivery or that the order has been delivered shall be understood to have occurred at the moment when you or a third party authorized by you acquires physical possession of the products, which shall be evidenced by the signature of receipt of the order at the agreed delivery address.

In case delivery cannot be made due to the recipient's absence, the shipping agency will contact you by the usual means to inform you of the next steps to enable delivery.

ORDERS TO THE PENINSULA AND BALEARIC ISLANDS: Orders are delivered within 2 to 4 business days from the order confirmation date, except during holiday periods such as Christmas when shipping times may be longer than expected. Orders placed after 12:00 am will be processed the following day.

ORDERS TO THE CANARY ISLANDS AND INTERNATIONAL ORDERS: Orders are delivered within 7 to 10 business days from the order confirmation date. Orders placed after 12:00 am will be processed the following day.

OUT-OF-SEASON OR LOW-STOCK PRODUCTS: If an item is out of season or has low stock, it may be shipped from sub-warehouses or points of sale. In such cases, delivery may take a little longer, with the customer always being informed of the status of their order.

INFORMATION ABOUT YOUR ORDER: We have different channels through which the customer can request information about the status of their order and the approximate delivery time.

The customer will receive an email with a tracking code to track their order with the shipping company.

ORDERS TO BE PICKED UP IN STORE: After thirty (30) days from when the order is available for delivery without it having been delivered due to reasons not attributable to KORÖSHI, we will understand that you wish to withdraw from it. As a consequence, we will refund all payments received from the Customer, including delivery charges, within fourteen (14) days from the date we consider the order resolved.

6. WITHDRAWAL AND RETURNS

6.1 Withdrawal

Changed your mind? No problem. In accordance with European Union consumer protection legislation, you have the right to withdraw from all or part of your Order for any reason within 14 calendar days from the date of receipt.

To initiate the return process, follow the instructions we provide on the Website or contact us through the usual channels available to you, which we detail in the “Customer Service” section of these Terms of Purchase. You may use the withdrawal form template provided at the end of these Terms of Purchase in ANNEX I to exercise the right of withdrawal, although it is not mandatory.

6.2 Refunds

When making a return, we will refund the value of the Order and the shipping costs, but you should be aware that depending on the place of shipment, return shipping costs may apply. Additionally, if you wish to keep part of the Order, we will not refund the shipping costs.

The refund will be made using the same payment method you used to place the Order. Our goal is to process the refund as soon as possible and, at the latest, within 14 days from when we receive the returned items. If you have not received the refund within this period, please contact us and we will assist you.

When making a return, we will refund the full amount of any item from an Order provided that it has not been damaged, soiled, washed, altered, or used in any way that has reduced the value of the item. Please return the item using and including all its original packaging, instructions, and other accompanying documents, if any.

6.3 Exceptions

The right of withdrawal does not apply to products that: By their nature may deteriorate or expire quickly; Are sealed and cannot be returned for health protection or hygiene reasons if the seal has been removed, such as certain underwear, swimwear, piercing jewelry, facial masks, beauty and cosmetic products; Are personalized; and CDs/DVDs once unsealed.

6.4 Returns of defective items

Is there a problem with one of the items in the Order?

In accordance with the applicable European Union consumer protection legislation, all products must be free of defects, which means they must conform to the sales contract, be suitable for the intended use, and function like any other product of the same type. Depending on the product and the defect the item has, we offer you the option to repair it or replace it with a new one. If this is impossible or would incur disproportionate costs, we will offer you a price reduction or a refund, as you prefer. For 3 years following the date of receipt of the Order, you may return items if they have a manufacturing defect, but not in cases where the defect results from misuse of the product, improper or inadequate use, or damage caused by impacts. To proceed with a return of a defective product, please contact us through the channels we provide.

6.5 Returns and exchanges of items

Returns of merchandise will only be accepted within 30 days of receipt and must be authorized by the company La Tormenta Perfecta S.L.U.. To manage a size exchange, color exchange (same model), and/or refund, you must follow the following instructions:

Go to "My orders" in your personal account. Click on "Request return" (this is the same procedure for both exchanges and returns). Reason for the return: "Size exchange," "Color exchange (same model)," or "Refund." Within 24/48 business hours from Monday to Friday, we will contact you by email to provide further instructions.

You should NOT place a new order with the size/color you want as we will manage it for you.

If you wish to manage the refund (national shipments), you can click on the following link to pay the corresponding return shipping costs:

https://www.munichsports.com/en/pay-return-shipping

If you want to manage an exchange of size, color change (same model), and/or manage the refund of an international order, you must contact ventas@munichshop-net

The process for a claim due to defective material and to avoid unnecessary expenses is:

Send a photo of the defective product to ventas@munichshop.net.
Indicate the defect of the product.
Indicate the order number and date (mandatory).
If MUNICH SHOP deems it appropriate, the product will be collected from your home at no additional cost to the customer. In that case, MUNICH SHOP will contact the customer to explain how the process will proceed. MUNICH SHOP will not reimburse the customer for shipping costs of defective material that the customer has sent unilaterally without prior authorization.

In the case of a return due to defective material caused by a manufacturing fault, MUNICH SHOP will replace the material with a new one or another of the same category.

In the case of a return due to defective material caused by misuse, MUNICH SHOP will inform the customer in writing of the reason why the claim is not valid and will return the defective product (if it was collected).

In case of a return because the material is not correct (size, color, etc.) due to an error by the customer, the customer must pay the return shipping costs or request an exchange of size and/or color by contacting ventas@munichshop.net

In case of an error in the shipment by MUNICH SHOP, it will collect and resend the correct product at no additional cost to the customer.

6.5 Costs

Shipping costs

7. CUSTOMER SERVICE

For any questions, suggestions, inquiries, or complaints about the Website, you can contact our customer service through any of the following means:

We will assist you and respond as soon as possible and in any case within a maximum period of one month.

8. LIMITATION OF LIABILITY

8.1 About the information.

The content of the Website is general in nature and intended for informational purposes without guaranteeing its exhaustiveness, accuracy, timeliness, or usefulness for a specific purpose.
We do our best to accurately display and describe the attributes of our products on the Website; however, color or measurements are only approximate values, so we do not guarantee the actual measurements or colors of the item you receive as they may vary depending on the material used in its manufacture.
If you are not satisfied with the item you ordered, there is no problem, you can return it.

8.2 About third-party linked content and services.

We provide you with links to third-party websites, platforms, and content to provide and manage Orders, and it is your responsibility to read and accept the terms and conditions and privacy policies published on those linked websites or applications.
In no case does the existence of linked sites, integrations, the presence of plugins, or search mechanisms imply recommendation or promotion of the linked sites or their content by La Tormenta Perfecta SLU. Therefore, we are not responsible for the content, statements, or services provided by third-party websites.
In any case, we will proceed with the immediate removal of any link when the content it redirects to may contravene national or international law, morality, or public order. Therefore, if you consider that there is a linked website with illicit or inappropriate content, we ask that you inform us so that we can take the measures we deem appropriate.

8.3 About the availability of the website

We have adopted, and will continue to adopt, all necessary measures within our capabilities and the state of technology to ensure the proper functioning of the Website and to prevent the existence of harmful components. However, we will not be liable for any damages or losses that you or third parties may suffer due to the inability to access the Website, as well as the presence of viruses, worms, or other harmful elements.

8.4 Dangerous Products

All products available on https://munichsports.com comply with the safety requirements set forth in Regulation (EU) 2023/988 on General Product Safety. If you believe that any product may be dangerous because it could pose a risk to the health and safety of users, please contact us at the following email address: ventas@munichshop.net.

9. REVIEWS AND RATINGS

Munich allows Users who have placed an Order to share their experience through reviews, ratings, and comments (hereinafter, the “Reviews”). These Reviews are intended to help other Users make informed decisions.

By submitting a Review, the User expressly accepts these Terms of Purchase, the Legal Notice and the Privacy Policy and Cookies, and declares that:

9.1 Moderation and Publication

Reviews may be reviewed by Munich, both through the implementation of automated systems and by manual methods, before or after their publication. Likewise, Munich reserves the right to delete or reject them, in whole or in part and without prior notice, if:

Although Munich may correct spelling or formatting errors that do not alter the content, as well as delete personal data included by mistake, both positive and negative Reviews that meet these requirements and under the same moderation criteria will be published. Likewise, each User may publish only one Review per Order made.

9.2 Verification and Publication of Reviews

When Munich can verify that the Review corresponds to an actually made Order, through the Order number, the email linked to the account, or another technical validation mechanism, such Review may be displayed as “verified” and the User will be informed of the verification method applied.

Reviews may come from Users who have contracted an Order directly on Munich or from third-party websites, in which case their origin may be indicated.

Once published, Munich will inform Users about the criteria used to determine their order of appearance, which will be based on objective parameters such as the publication date, relevance, or usefulness. Under no circumstances will the original content or rating be modified.

9.3 Rights of Use over Reviews

The User grants Munich, free of charge, non-exclusively and without territorial or temporal limitation, a license to use, reproduce, adapt, translate, publicly communicate, or distribute the Review, in any medium or format, including websites, social networks, commercial communications, points of sale, and, in particular, also for advertising or promotional purposes.

This license does not grant the right to remuneration and will remain in effect as long as the content remains useful for the described purposes.

9.4 Withdrawal, Modification, and Revocation

The User may request at any time the withdrawal, anonymization, or modification of their Review by contacting ventas@munichshop.net. They may also revoke the consent granted for its use, without prejudice to the processing already carried out in accordance with the law.

9.5 Liability

The User will be solely responsible for the content of their Review and any legal consequences arising from it. Reviews reflect the personal opinions of their authors and therefore do not constitute statements or guarantees from Munich, which disclaims all responsibility regarding their truthfulness, accuracy, or usefulness.

10. MISCELLANEOUS PROVISIONS

10.1 Force Majeure

The fulfillment by La Tormenta Perfecta SLU of all or part of its obligations will be suspended in the event of a fortuitous event or force majeure that prevents or delays compliance. Such events shall include, without limitation: war, riots, insurrection, social disturbances, strikes of any kind, and supply problems not attributable to it.

If a fortuitous event or force majeure occurs, we will inform you within 10 days of its occurrence. If such suspension extends beyond a period of 30 days, you will have the option to terminate the current Order, and a refund will then be processed under the conditions set forth in these Terms of Purchase.

10.2 Independence and Integrity of Clauses

The illegality, invalidity, or ineffectiveness of any of the clauses forming these Terms of Purchase shall not affect the effectiveness of the rest, provided that the rights and obligations are not essentially affected. Such clauses shall be replaced or supplemented with others that, being compliant with the law, fulfill the purpose of the replaced ones.

10.3 Modification of the Purchase Conditions

These Purchase Conditions were last updated on 12/03/2026. We may review and update these Purchase Conditions at any time and will notify you by the usual means, but whenever they affect material elements, they will not take effect until 14 days after being published.

10.4 Applicable Law and Jurisdiction.

Access to and use of https://munichsports.com shall be governed by the provisions of Spanish law. Any dispute or controversy shall be resolved by the courts and tribunals of Igualada with express waiver of any other jurisdiction that may correspond to you, except in the case where you are considered a consumer, in which case the courts and tribunals of your domicile shall have jurisdiction.

ANNEX I

Withdrawal form template

(you should only fill out and send this form if you wish to withdraw from the contract)

To the attention of La Tormenta Perfecta SLU, C/ Garbi nº 32 Capellades, Barcelona 08786 and email address: ventas@munichshop.net

I hereby inform you that I withdraw from my contract for the sale of the following good or the provision of the following service:

Signature of the consumer and user (only if this form is submitted on paper)

Date: (*) You may delete the non-applicable option.

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