Terms and Conditions of Purchase

These Purchase Conditions govern the acquisition of items through the website https://munichsports.com (hereinafter the “Website”) which sells and advertises products of Munich. Access to the Website grants you the status of “User,” understood as anyone who uses the Website for the purpose of obtaining information about the items offered, to register, or to place an order (hereinafter, an “Order”).

1.1 Get to Know Us

The items on the Website are made available to you by La Tormenta Perfecta SLU with registered office at C/ Garbi nº 32 Capellades, Barcelona 08786, provided with Tax ID (C.I.F.) B-63697544 and registered in the Commercial Register in Volume 37202, Folio 219, Sheet B-302640, Entry 17 and with the following contact email: ventas@munichshop.net

1.2 Acceptance of the Purchase Conditions

We recommend that you read these Purchase Conditions carefully before placing an Order. The use of the Website or the placement of an Order by any User implies full acceptance of these Purchase Conditions, the Privacy Policy and Cookies, and the Legal Notice, which are available on the Website.

If you have any questions related to the Purchase Conditions, the Privacy Policy and Cookies or the Legal Notice, you can contact us through our usual contact channels, and if you do not agree with them, we ask that you leave the Website and do not place any Order. If you place an Order on behalf of a company, you should know that the company will be bound by the same.

2. USE OF THE WEBSITE.

2.1 Access to the Website

The Website is freely and openly accessible, and generally does not require prior subscription or registration on the Website; however, to place an order, you may be required to register beforehand.

In your use of the Website, you agree to use it, its contents, and its services in accordance with the Legal Notice, applicable law, public order, and good customs, and not to use it in a way intended to damage, disable, and/or overload the Website, or that may in any way prevent the normal use and operation of the Website. At Munich, we make a continuous effort to keep the Website functioning properly, maintaining updated content. However, at Munich, we cannot guarantee the complete availability and continuity of access to the Website or the updating of its contents.

2.2 Registration

As mentioned, to place an Order, we may request that you provide certain registration data or other types of information. By continuing with the registration, you agree to: provide true, accurate, current, and complete information in the registration form; and maintain and promptly update this information so that it remains true, accurate, current, and complete.

If we have reasonable grounds to suspect that such information does not meet the above criteria, we reserve the right to suspend or cancel your account, to cancel an Order, and even to deny you current or future use of the Website. The processing of personal data you provide through the registration form will be governed by our Privacy Policy and Cookies.

2.3 Limitations on Use of the Website

By using the Website, you agree not to:

Additionally, when placing an Order through the Website, you agree to:

2.4 Security and Password

Your password is for your personal use and you should not share it with anyone nor should you allow any other person access to restricted areas of the Website or parts of it using your username, password, or other security information.

If there is any unauthorized access or use related to your username or password, you must notify us immediately. We may cancel or block your account to protect you, La Tormenta Perfecta SLU, or other users.

3. ORDERS

You may place Orders through the Website, for which it is necessary that you accept these Purchase Conditions and the Privacy Policy and Cookies.

3.1 Placing an Order

To place an Order, you must follow the online purchase procedure and confirm your Order to complete it.

Before confirming, we will show you a summary with the selected items, the total price broken down, and the information you have provided us. You may go back at any time during the process to review and correct the data entered before completing the purchase.

The contract may be formalized in any of the languages in which the Website is available, specifically in the language you are browsing in when placing your Order.

We will keep a record of your Order and the confirmation we send you by email, which constitutes the contract document in durable format. We recommend that you keep it; if you need it again, you can request it through our Customer Service channels.

If you do not receive the Order confirmation, check that the payment has been correctly made to your bank account. If the payment is confirmed, check your junk or "spam" mail. It should be there. In any other case, do not hesitate to contact us using any of the contact methods indicated in the Customer Service section.

All personal data or information you provide us to place an Order will be processed as established in the Privacy Policy and Cookies.

3.2 Modify an Order

If you detect that there is an error in any of the data you entered when placing the order, you can contact us using any of the contact methods indicated in the Customer Service section and we will do our best to correct it.

3.3 Product Availability

All Orders are subject to product availability, so if we cannot supply you with an item due to any difficulty regarding product supply or stock, we will proceed to refund any amount you have paid.

4. PRICE

4.1 Amounts

The prices applicable to the products are those indicated at each moment on the Website on the date the Order is placed.

The final price we show you before confirming the Order is the full price and includes VAT and any other applicable indirect tax, as well as shipping costs and other additional expenses, which will be clearly itemized before confirmation.

When, due to the nature of the product or shipping, any of these costs cannot be calculated in advance, we will inform you that an additional charge may apply and how it will be determined.

For international shipments, and depending on the customs regulations of the destination country, tariffs, import taxes, or customs clearance fees may apply. These amounts are not included in the price, are paid at destination, and will be your responsibility.

4.2 Payment

Once you have selected all the items you wish to purchase, they will have been added to your cart and the next step will be to process the order and make the payment. To do this, you must follow the steps of the purchase process, filling in or verifying the information requested at each step; you will also be informed of the accepted payment methods.

In any case, the choice of payment method is made during the purchase process on the corresponding screen at no additional cost.

In the event of any unauthorized or fraudulent charge on the card used for purchases, we ask that you notify us as soon as possible through the usual contact methods so that we can take the appropriate actions.

4.3 Payment Methods

To place an Order, you must provide a payment method. The Website may redirect you to third-party platforms to complete the payment of the Order using any of the payment methods you have selected.
Payment method providers or issuers may adopt anti-fraud measures that result in the rejection of certain types of transactions over which we have no control, so La Tormenta Perfecta SLU is not responsible for the application of such security policies.

You can modify your payment methods through your account or by contacting us using any of the contact methods indicated in the Customer Service section. After each update, if it is a recurring purchase, you authorize us to continue charging you through the relevant payment method.

4.4 Invoices

When making your purchase, you have the right to receive a paper invoice free of charge. If you wish to receive it in electronic format, you only need to expressly authorize it by checking the corresponding box or notifying us through any of our Customer Service channels.

You can revoke this consent at any time by contacting us through the same Customer Service channels, without any cost to you.

4.5 Promotions and Discounts

At Munich, we may launch promotional campaigns or apply discounts on our products or services at any time. These campaigns will be available during the period expressly indicated in the promotion itself or while they remain published on our website.

Unless otherwise stated, promotions and discounts are for one-time use only, not combinable with each other, and subject to availability. At Munich, we reserve the right to cancel any order if we detect an obvious error in the published price or misuse, fraud, or violation of the promotion conditions.

5. SHIPPING

5.1 Shipping Methods

During the purchase process, we will confirm whether we can ship to the delivery address you provide, and if applicable, the available shipping methods and rates.

To formalize the order, it is necessary to accept the pre-established shipping method; on our part, we will send it without undue delay and according to the following timeframes. Some shipping methods may have additional charges, as specified below:

In the event that munichsports.com cannot fulfill any of the items due to lack of stock, our customer service will contact you via email within 24/72 business hours from Monday to Friday to inform you and proceed with the refund. If it is a total stock shortage, the corresponding order will be canceled and a refund will be issued; if it is a partial stock shortage, the corresponding refund will be made and the available items will be shipped.

Shipping costs

Customs and taxes

Residents in the European Union.

The prices of the products sold on the website include Value Added Tax (VAT). If you are a company entitled to VAT exclusion, you must provide us with your VAT number and the relevant certificate.

Residents in non-EU countries.

Purchases made by individuals or legal entities residing in non-EU countries will not be exempt from VAT payment unless they provide us with the appropriate certificate.

Orders to P.O. Boxes will not be shipped.

Orders destined for non-EU countries are subject to various customs duties and taxes. Payment of these will be the responsibility of the customer.

The purchase system is subject to the current legislation in Spain, therefore sales transactions will be understood to be made at the domicile of La Tormenta Perfecta, S.L.U.:

Calle Garbí, 32,
08786 Capellades (Barcelona).

Shipments to PO boxes will not be made. In the case of shipments to areas that require the payment of tariffs, taxes, or customs clearance (such as in the case of the Canary Islands), the costs arising from such clearance, taxes, and customs duties will be borne by the customer. For more information on the customs charges in your territory, please consult your local customs office. Koröshi Shop will not make any calculation or estimate of these costs nor will it be responsible for them under any circumstances.

For the purposes of these Terms of Sale, the “delivery” or that the order has been “delivered” will be understood to have been formalized at the moment when the Customer, or a third party duly designated by the Customer, acquires physical possession of the Products, which will be evidenced by the signature of receipt of the order at the delivery address indicated by the Customer.

In the event that the Customer designates a third party to receive the order, this person must carry a written authorization issued by the Customer. This authorization must include, at a minimum, the email confirmation of receipt of the order received by the Customer as well as a copy of the National Identity Document, Foreigner Identification Number, or Passport, as applicable, of the Customer.

5.2 Deliveries

For the purposes of these Purchase Conditions, delivery will be understood to have occurred or that the order has been delivered at the moment you or a third party authorized by you acquires physical possession of the products, which will be evidenced by the signature of receipt of the order at the agreed delivery address.

If delivery is not possible due to the recipient’s absence, the shipping agency will contact you by the usual means to inform you of the next steps so that delivery can be made.

ORDERS TO THE PENINSULA AND BALEARIC ISLANDS: Orders are delivered within 2 to 4 business days from the order confirmation date. Except during holiday periods such as Christmas where shipping may take longer than expected.
Orders placed after 12:00 am will be processed the next day.

ORDERS TO THE CANARY ISLANDS AND INTERNATIONAL: Orders are delivered within 7 to 10 business days from the order confirmation date.
Orders placed after 12:00 am will be processed the next day.

OUT-OF-SEASON OR OUT-OF-STOCK PRODUCTS: If an item is out of season or has low stock, it may be shipped from sub-warehouses or points of sale. In such cases, delivery may take a little longer, and the customer will always be informed about the status of their order.

INFORMATION ABOUT YOUR ORDER: We have different channels through which the customer can request information about the status of their order and the approximate delivery time.

The customer will receive an email with a tracking code to track their order with the shipping company.

ORDERS FOR IN-STORE PICKUP: After thirty (30) days from when the order is available for pickup without it having been collected for reasons not attributable to KORÖSHI, we will understand that you wish to withdraw from the order. Consequently, we will refund all payments received from the Customer, including delivery charges, within fourteen (14) days from the date we consider the order resolved.

6. WITHDRAWAL AND RETURNS

6.1 Returns due to withdrawal

Changed your mind? No problem. In accordance with European Union consumer protection legislation, you have the right to withdraw from all or part of your Order, without needing to state a reason, within 14 calendar days from the date you, or a third party authorized by you, receive the products.

To exercise this right you can:

If you prefer not to write the message, you can copy the withdrawal form template found at the end of this section. Its use is optional: any communication in which your decision is clearly stated is equally valid.

If you have any questions, you can contact us through the usual channels we provide in the Customer Service section of these Terms of Purchase.

Withdrawal form template:

(You only need to complete and send this form if you wish to withdraw. Its use is not mandatory.)

To the attention of La Tormenta Perfecta SLU, with address at C/ Garbi nº 32 , 08786 Capellades, Barcelona, Spain, and email ventas@munichshop.net: I hereby inform you that I withdraw from my sales contract for the following good:

6.2 Refunds

When making a return exercising your right of withdrawal, we will refund all amounts received, including ordinary delivery costs, if any. Additional costs arising from choosing a delivery method other than the most economical ordinary method we offer will not be refunded. Furthermore, if you withdraw from only part of the Order, shipping costs will not be refunded.

We will proceed with the refund within a maximum period of 14 calendar days from the moment you communicate your decision to withdraw. However, we may withhold the refund until we have received the Order or until you provide proof of its return, whichever occurs first; at that moment, we will make the refund without delay. We will do so using the same payment method you used to place the Order and at no cost to you for the refund, unless you expressly indicate otherwise. If you have not received it within this period, please contact us and we will assist you.

Remember that you will only be responsible for any diminished value of the products resulting from handling other than what is necessary to establish their nature, characteristics, or functioning. In other words: you may examine the item as you would in a physical store, but if you return it used, damaged, or incomplete, we may deduct from the refund the amount corresponding to that loss of value. To avoid this, we ask that, whenever possible, you return the item with all its original packaging, instructions, and other accompanying documents, if any.

6.3 Exceptions

The right of withdrawal does not apply to products that:

6.4 Returns of defective items

Is there a problem with one of the items in the Order? All our products are covered by the legal warranty of conformity: they must match their description, be suitable for their usual use, and function like any other product of the same type.
If an item is non-compliant, you can choose between its repair or free replacement, unless one of these options is impossible or disproportionate. If we cannot repair or replace it within a reasonable time, or the non-compliance persists, you may demand a price reduction or contract termination with a refund.

The legal warranty covers non-conformities that appear within 3 years from the delivery of the Order . It does not cover damages resulting from improper or incorrect use of the product nor normal wear and tear from use.

This warranty is independent of the right of withdrawal and does not entail any cost to you. To proceed with a return of a defective product, please contact us through the channels we provide.

6.5 Returns and exchanges of items

Returns of merchandise will only be accepted within 30 days after receipt and must be authorized by the company La Tormenta Perfecta S.L.U.. To manage a size exchange, color exchange (same model), and/or refund, please follow these instructions:

Within 24/48 business hours from Monday to Friday, we will contact you by email to provide further instructions.

You should NOT place a new order with the size/color you want as we will manage it for you.

If you wish to manage the refund (for national shipments), you can click on the following link to pay the corresponding return shipping costs:

https://www.munichsports.com/es/pagar-transporte-devolucion

If you want to manage an exchange of size, color change (same model), and/or manage the refund of an international order, you must contact ventas@munichshop-net

The process for a claim due to defective material and to avoid unnecessary expenses is:

In the case of a return due to defective material caused by a manufacturing fault, MUNICH SHOP will replace the material with a new one or another of the same category.

In the case of a return due to defective material caused by misuse, MUNICH SHOP will inform the customer in writing of the reason why the claim is not accepted and will return the defective product (if it has been collected).

In case of a return because the material is not correct (size, color, etc.) due to an error by the customer, the customer must pay the return shipping costs or request an exchange of size and/or color by contacting ventas@munichshop.net

In case of an error in shipping by MUNICH SHOP, it will collect and resend the correct product at no additional cost to the customer.

6.5 Costs

Shipping costs

7. CUSTOMER SERVICE

For any questions, suggestions, inquiries, or complaints about the Website, you can contact our customer service through any of the following means:

We will assist you and respond as soon as possible and in any case within a maximum period of one month. If your complaint is not resolved through our customer service, we will inform you about the competent alternative consumer dispute resolution entities, without prejudice to your right to go to consumer authorities or courts.

8. LIMITATION OF LIABILITY

8.1 About the information.

The content of the Website is general in nature and is for informational purposes only, without guaranteeing its completeness, accuracy, timeliness, or usefulness for a specific purpose.

We do our best to accurately display the attributes of our products. However, the representation of colors may vary slightly depending on the screen of the device you use. These possible display variations do not affect your right to receive a product in accordance with its description or other rights recognized by law.

8.2 About third-party linked content and services.

We offer you links to third-party websites, platforms, and content to provide and manage Orders, and it is your responsibility to read and accept the terms and conditions and privacy policies published on those linked websites or applications.

In no case does the existence of linked sites, integrations, the presence of plugins, or search mechanisms imply the recommendation or promotion of the linked sites or their content by La Tormenta Perfecta SLU. Therefore, we are not responsible for the content, statements, or services provided by third-party websites.

In any case, we will proceed to the immediate removal of any link when the content it redirects to may contravene national or international legislation, morality, or public order. Therefore, if you consider that there is a linked website with illegal or inappropriate content, we ask you to inform us so that we can take the appropriate measures.

8.3 Web Availability

We have adopted, and will continue to adopt, all necessary measures within our capabilities and the state of technology to ensure the proper functioning of the Web and to prevent the existence of harmful components. However, we will not be liable for any damages or losses that you or third parties may suffer due to the inability to access the Web, as well as the presence of viruses, worms, or other harmful elements. Nothing in this section excludes or limits our liability in cases of willful misconduct or gross negligence, nor any of the rights that consumer legislation imperatively grants you.

8.4 Dangerous Products

All products available on https://munichsports.com comply with the safety requirements set forth in Regulation (EU) 2023/988 on General Product Safety. If you believe that any product may be dangerous because it may pose a risk to the health and safety of users, please contact us via the following email: ventas@munichshop.net.

9. REVIEWS AND RATINGS

Munich allows Users who have placed an Order to share their experience through reviews, ratings, and comments (hereinafter, the “Reviews”). These Reviews aim to help other Users make informed decisions.

By submitting a Review, the User expressly accepts these Terms of Purchase, the Legal Notice and the Privacy Policy and Cookies, and declares that:

9.1 Moderation and publication

Reviews may be reviewed by Munich, both through the implementation of automated systems and by manual methods, before or after their publication. Likewise, Munich reserves the right to delete or reject them, in whole or in part and without prior notice, if:

Although Munich may correct spelling or formatting errors that do not alter the content, as well as remove personal data included by mistake, both positive and negative Reviews that meet these requirements and under the same moderation criteria will be published. Likewise, each User may publish only one Review for each Order placed.

9.2 Verification and publication of reviews

We apply reasonable and proportionate measures to verify that the Reviews come from people who have actually purchased or used the product. To do this, we check that each Review corresponds to an Order actually placed, through the Order number, the email linked to the account, or another technical validation mechanism. Reviews that pass this check may be displayed as verified, indicating the verification method applied.

Reviews may come from those who have placed an Order directly on Munich as well as from third-party websites, in which case we may indicate their origin.

Once published, we will inform you about the criteria used to determine their order of appearance, which will be based on objective parameters such as the publication date, relevance, or usefulness. Under no circumstances will the original content or rating be modified.

9.3 Rights of use over Reviews

By submitting a review, you grant us a free and non-exclusive license to use, reproduce, adapt, translate, publicly communicate, or distribute the Review, in any medium or format, including websites, social networks, commercial communications, points of sale, and, in particular, also for advertising or promotional purposes.

This license does not grant you the right to remuneration and will remain in effect while the Review remains published. If you request its removal or revoke your consent in accordance with the following section, we will cease to use it in new media or campaigns, without prejudice to uses already made in accordance with the law.

9.4 Withdrawal, modification, and revocation

You may request at any time the removal, anonymization, or modification of your Review by contacting ventas@munichshop.net. You may also revoke the consent granted for its use, without prejudice to the processing already carried out in accordance with the law.

9.5 Liability

As a User, you are solely responsible for the content of your Review and any legal consequences arising from it. Reviews reflect the personal opinions of their authors and therefore do not constitute statements or guarantees made by us. At Munich, we disclaim all responsibility regarding their truthfulness, accuracy, or usefulness.

10. MISCELLANEOUS PROVISIONS

10.1 Force Majeure

In the event of a fortuitous event or force majeure that prevents or delays the fulfillment of our obligations, we may be forced to suspend your Order in whole or in part. Such events shall include, without limitation: war, riots, insurrection, social unrest, strikes of any kind, and supply problems not attributable to us.

If a fortuitous event or force majeure occurs, we will inform you without undue delay. If such suspension lasts more than 20 days or it becomes evident that we will not be able to fulfill the order, you will have the option to terminate the current Order and a refund will then be processed under the conditions set forth in these Purchase Terms.

10.2 Independence and Integrity of the Clauses

The illegality, invalidity, or ineffectiveness of any of the clauses comprising these Purchase Terms shall not affect the validity of the remainder, provided that the rights and obligations are not essentially affected. Such clauses shall be replaced or supplemented with others that, being lawful, fulfill the purpose of the replaced clauses.

10.3 Modification of the Purchase Terms

These Purchase Terms were last updated on 03/08/2026. We may review and update these Purchase Terms, notifying you by the usual means; when the modification affects substantial elements, it will not take effect until 14 days after its publication. In any case, each Order will be subject to the Purchase Terms in effect at the time of its placement, and no subsequent modification will affect Orders already placed.

10.4 Governing Law and Jurisdiction.

Access to and use of https://munichsports.com shall be governed by Spanish law. Any dispute or controversy shall be resolved by the courts and tribunals of Igualada, with express waiver of any other jurisdiction to which you may be entitled, except if you qualify as a consumer, in which case the courts and tribunals of your domicile shall have jurisdiction.

Copyright © 2026
Powered by Lawwwing logo