Terms and Conditions of Use | www.unihackers.com

1. WELCOME TO HTTPS://WWW.UNIHACKERS.COM

Primedefence UK SL offers you distance learning services through the website https://www.unihackers.com, and where applicable, through mobile applications and other interactive properties, which Primedefence UK SL owns and operates (collectively, the ‘Web’), in accordance with these Terms of Use.

Access to the Web grants you the status of ‘User’, understood as anyone who uses the Web for the purpose of obtaining information about the products and services offered, to register on the platform or to subscribe to a program (hereinafter, a ‘Program’).

1.1 Get to Know Us

This website is managed by Primedefence UK SL, with address at Urb. Montebravo, Edif. Los Pinos 1B, Santa Brígida (Las Palmas), 35300, Spain. Our Tax Identification Number is B56838642.

Do you have any questions or need help? You can write to us at info@unihackers.com. We will be happy to assist you!

1.2 Acceptance of the Terms of Use

We recommend that you read these Terms of Use carefully before subscribing to a Program. The use of the Website or the subscription to a Program by any User implies full acceptance of these Terms of Use, the Privacy and Cookies Policy, and the Legal Notice, which are available at the bottom of the Website.

If you have any questions related to the Terms of Use, the Privacy and Cookies Policy, or the Legal Notice, you can contact us through our usual contact channels, and if you do not agree with them, we ask that you leave the Website and do not subscribe to any Program. If you subscribe to a Program on behalf of a company, you should know that the company will be bound by the same.

2. USE OF THE WEBSITE

2.1 Access to the Website

The Website is free and open to access; however, subscribing to a Program requires prior subscription or registration on the Website. Additionally, some sections may require you to fill out a form or make a payment beforehand, as explained later.

As a User, you agree to use the Website, its content, and its services in accordance with these Terms of Use, applicable law, public order, and good customs, and not to use it in a way intended to damage, disable, and/or overload the Website, or that may in any way prevent the normal use and operation of it.
At Primedefence UK SL, we make a continuous effort to keep the Website functioning well and the content updated. However, we cannot guarantee complete availability and continuity of access to the Website or the updating of its content.

2.2 Registration

As mentioned, to subscribe to a Program, we may ask you to provide certain registration data or other information. By continuing with the registration, you agree to:

provide us with true, accurate, current, and complete information in the registration form; and
maintain and promptly update this information so that it remains true, accurate, current, and complete.

If we have reasonable grounds to suspect that such information does not meet the above criteria, we reserve the right to suspend or cancel your account and deny you current or future use of the Website. The processing of personal data you provide through the registration form is governed by our Privacy and Cookies Policy.

2.3 Participation in a Program

Access to a Program may be made through third-party platforms, which may require acceptance of their own terms and conditions. The Programs and all content you access through them are for your personal use and are not marketable and do not imply any professional, commercial, or employment relationship with the User. During your subscription to the Program or access to the Website, we grant you a limited, non-exclusive, and non-transferable right to access the content of Primedefence UK SL.

Similarly, by using the Website you agree not to:

Subscribe to a Program if you are under 18 years old, unless you have the express authorization of your legal representatives to formalize the subscription and participate in the Program.
Perform actions that may alter, damage, interrupt, or harm our electronic systems or those of third parties; as well as not obstruct the access of other users to the Website and its services through massive consumption of the computing resources through which we provide our services.
Attempt to access the email accounts of other Users or restricted areas of the computer systems of Primedefence UK SL or third parties and, if applicable, extract information.
Infringe our intellectual or industrial property rights or the rights of third parties.
Reproduce, copy, distribute (or any other form of public communication), transform, or modify the content published on the Website.
Use any robot, spider, or other device, process, or automatic means for any purpose, including monitoring or copying any material from the Website.
Bypass any measure we may take to prevent or restrict access to certain areas of the Website.
Attempt in any other way to interfere with the proper functioning of the Website.

If you do not comply with the provisions of these Terms of Use or any other conditions set forth on this Website, we reserve the right to limit, suspend, and/or terminate your access to it, and may take any necessary measures to do so.

2.4 Security and Password

Your Website password is for your personal use and you should not disclose it to anyone nor should you allow any other person to access restricted areas of the Website or parts thereof using your username, password, or other security information.

If there is any unauthorized access or use related to your username or password, you must notify us immediately. This way, we can cancel or block your account to protect you, Primedefence UK SL, or other users.

3. SUBSCRIPTION TO A PROGRAM

You may subscribe to a Program and access the educational materials, presented in various digital formats (which may include video, audio, downloadable digital resources, webinars or online seminars, virtual and in-person events, forum participation, etc.), which the User can use for a specified period, upon payment of the price through the Website, for which it is necessary that you accept these Terms and Conditions, as well as the Privacy and Cookies Policy and the Legal Notice.

3.1 Subscribing

We provide you with the option to contract a Program through the Website where you will find the conditions related to each of the Programs and their subscription. Once the subscription is confirmed, you can make the payment for a Program through the Website, after which you will receive an email confirming its validity along with all the corresponding information.

If you do not receive confirmation of your subscription, check your bank account to ensure the payment was made correctly. If the payment is confirmed, check your junk or ‘spam’ email folder. It should be there. In any case, if you have any questions, you can contact us through the usual channels.

3.2 Price

The prices are those indicated on the Website and may be updated at any time without prior notice, although this will not affect existing subscriptions. These prices include VAT or other applicable indirect taxes.

Until the User has completed the payment of the Program price, they will not acquire the status of student and will not be able to access the Program and, therefore, any content offered by the Website to its students.

3.3 Payment Methods

To formalize the contracting of a Program, you must provide a payment method. The Website may redirect you to third-party platforms to complete the payment of the Reservation by credit card or another payment method available at any given time.

When redirecting you to third-party platforms to make the payment, the User will access the platform managed by the corresponding payment service provider (an environment external to the Website and not controlled by Primedefence UK SL). There, the final amount, the purchase reference number, will be displayed on the screen, and you will be asked to provide the information of the selected payment method. Since the payment process occurs in an environment independent of the Website, if any problem or eventuality related to this process occurs, you must address it directly with the payment service provider, following their terms and conditions. At Primedefence UK SL, we have no control over the payment platform nor do we access or manage the data that users provide to make payments.

You can modify your payment methods from your Website profile or by contacting us via the email info@unihackers.com. After each update, you authorize us to continue charging you through the relevant payment method(s).

3.4 Billing

When making a purchase, you can indicate if you wish to receive the invoice in electronic format. If at any time you prefer to receive it on paper, you just have to notify us through any of our customer service channels, and we will send it to you at no additional cost.

3.5 Withdrawal

You have the right to withdraw from contracting a Program for any reason within 14 calendar days, provided you have not used it. We will understand that a Program has been used when more than 10% of the contents of a Program have been accessed. After these 14 calendar days, counting from when you formalize the payment of the Program, you will no longer be able to withdraw.

To exercise the right of withdrawal, you must notify us in writing either by postal mail to the address, Urb. Montebravo, Edif. Los Pinos, 1B, or by writing to the email info@unihackers.com. Once the withdrawal is exercised, we will proceed to refund the price as soon as possible, and in any case, within the following 14 calendar days. We will proceed to make such reimbursement using the same payment method you used for the initial transaction, unless you indicate otherwise. You will not incur any costs as a result of the refund.

4. CUSTOMER SERVICE

For any questions, suggestions, inquiries, or complaints about the Website or a Program, you can contact our customer service through any of the following means:

Email: info@unihackers.com
Postal mail at the following address: Urb. Montebravo, Edif. Los Pinos, 1B
Hours: L-V 9h a 18h

We will assist you and respond as soon as possible and in any case within a maximum period of one month.

5. LIMITATION OF LIABILITY

5.1 Regarding the information

The content of the Website is general in nature and is intended for informational purposes without guaranteeing its exhaustiveness, accuracy, timeliness, or usefulness for a specific purpose.

Furthermore, you must take into account that taking a Program does not guarantee an increase in the user's job prospects, salary increases, or other professional improvements. Additionally, except as stated in these Terms of Use and as permitted by law, all other warranties, whether express or implied, legal or otherwise, including but not limited to implied warranties regarding the quality and suitability of the Programs for a particular purpose of the User, are excluded. In this regard, neither Primedefence UK SL nor any of its employees, partners, collaborators, or interviewees shall be liable for damages, losses, or harm, whether direct or indirect, nor for loss of opportunities, profits, contracts, data, data recovery costs, or for the lack of accuracy, usefulness, or correctness of the information and/or content received by the user.

5.2 Regarding third-party linked content and services

We provide such links and information and/or services solely for your convenience, and it is your responsibility to read and accept the terms of use and privacy policies published on those linked websites or applications.

In no case does the existence of linked sites, integrations, the presence of plugins, or search mechanisms imply the recommendation or promotion of the linked sites or their content by Primedefence UK SL. Therefore, we are not responsible for the content, statements, or services provided by third-party websites.

In any case, we will proceed with the immediate removal of any link when the contents to which it redirects may contravene national or international legislation, morality, or public order. Therefore, if you consider that there is a linked website with illicit or inappropriate content, we ask you to inform us so that we can take the measures we deem appropriate.

5.3 Availability of the Website

We have adopted, and will continue to adopt, all necessary measures within our capabilities and the state of technology to ensure the proper functioning of the Website and to prevent the existence of harmful components.

However, we cannot guarantee the uninterrupted or indefinite continuity over time of the execution of the programs nor the constant availability of their content, nor will we be liable for any damages that you or third parties may suffer due to the inability to access the Website, as well as the presence of viruses, worms, or other harmful elements.

6. INTELLECTUAL AND/OR INDUSTRIAL PROPERTY

The Programs, the contents and functionalities related to them, the design of https://www.unihackers.com, as well as the databases, software, and the various elements that make up the Website (texts, graphics, photographs, videos, sound recordings, color combinations, layout and selection, etc.), as well as the distinctive signs (logos, registered trademarks, and trade names) appearing on the Website are the property of Primedefence UK SL or the holders of the respective licenses and are protected by the corresponding intellectual and industrial property rights.

By accessing the Programs, we grant you a limited, non-exclusive, and non-transferable license to access the content of https://www.unihackers.com and view the contents for the purpose of training. Except for the aforementioned license, no right, title, or interest in the Programs or any content thereof is transferred, and Primedefence UK SL reserves all rights not expressly granted. We may revoke the license at any time and at our sole discretion.

It is strictly prohibited to reproduce, distribute, modify, transform, create derivative works, publicly display or perform, republish, distribute, download, store, or transmit, by any means and in any form, the Website and/or all or part of the contents included therein, including, but not limited to, texts, images, trademarks, graphics, logos, buttons, software files, color combinations, as well as the structure, selection, arrangement, and presentation of its contents, without prejudice to the rights that third parties may have over any of the elements that make up the content. All of this is without prejudice to having the prior, express, and written authorization of Primedefence UK SL or, where appropriate, the holder of the corresponding rights.

None of the content hosted on the Website may be downloaded, reproduced, or used on any device or location other than the Website, unless prior authorization has been obtained for such use. Under no circumstances does access to the Website or subscription to a Program imply the transfer of any intellectual and/or industrial property rights over it or its contents.

7. REVIEWS AND RATINGS

At Primedefence UK SL, we allow Users who have purchased or completed a Program to share their experience through reviews, ratings, and comments (hereinafter, the “Reviews”). These Reviews are intended to help other Users make informed decisions. By submitting a Review, you expressly accept these Terms of Purchase, the Legal Notice, and the Privacy and Cookies Policy, and you declare that:

You are of legal age.
You are the original author of the content or have the necessary authorizations for its publication.
The Review reflects a real personal experience, either your own or that of people in your environment for whom you have authorization to share such experience.
You have not received any payment, gift, incentive, or compensation for submitting the Review, except in the case of sponsored reviews or those derived from official commercial agreements with us, which will be clearly identified as incentivized content or promotional collaborations.
The content does not infringe on third-party rights (including copyrights, image rights, data protection, trade secrets, or the right to honor).
You do not include personal data (such as full names, addresses, emails, phone numbers, order numbers, or similar identifiers) of yourself or third parties.
You refrain from including images or references to minors.
You waive all moral rights that may arise from the publication of the content.
You agree that, when required by the system, you may be asked for a pseudonym, which may be visible alongside the Review.

7.1. Moderation and publication

At Primedefence UK SL, we may review reviews both through automated systems and manual methods, either before or after their publication. Likewise, we reserve the right to delete or reject them, in whole or in part and without prior notice, if:

They are false, misleading, inaccurate, or not based on real experience.
They contain offensive, defamatory, threatening, discriminatory, sexist, racist language or incite hatred or violence.
They include advertising, spam, links, prices, external comparisons, or other commercial purposes.
They contain viruses or potentially harmful technical elements.
They refer to topics unrelated to the evaluated Program, such as technical access issues, payments, or administrative matters that must be handled through the enabled contact channels.
They contain personal data of any kind or sensitive data according to Article 9 of Regulation (EU) 2016/679 (such as health, beliefs, sexual orientation, etc.).
They constitute attacks on other Users or other Reviews.

Although we may correct spelling or formatting errors that do not alter the content, as well as remove personal data included by mistake, we will publish both positive and negative reviews that meet these requirements and adhere to the same moderation criteria. Likewise, you may publish only one review per contracted Program.

7.2. Verification and publication of reviews

When we can verify that the Review corresponds to a Program actually contracted, through registration data, the email linked to the account, or another technical validation mechanism, we may display it identified as “verified” and inform you of the verification method applied.

Reviews may come from those who have contracted a Program directly on Primedefence UK SL or from third-party websites, in which case their origin may be indicated.

Once published, we will inform you about the criteria used to determine their order of appearance, which will be based on objective parameters such as the publication date, relevance, or usefulness. Under no circumstances will the original content or rating be modified.

7.3. Rights of use over the Reviews

By submitting a Review you grant us, free of charge, non-exclusive and without territorial or temporal limitation, a license to use, reproduce, adapt, translate, publicly communicate, or distribute the Review, in any medium or format, including websites, social networks, commercial communications, points of sale, and, in particular, also for advertising or promotional purposes.

This license does not grant you the right to remuneration and will remain in effect as long as the content remains useful for the described purposes.

7.4. Withdrawal, modification, and revocation

You can request the withdrawal, anonymization, or modification of your Review at any time by contacting us through info@unihackers.com. You can also revoke the consent given for its use, without prejudice to the processing already carried out in accordance with the law.

7.5. Liability

As a User, you are solely responsible for the content of your Review and any legal consequences arising from it. Reviews reflect the personal opinions of their authors and therefore do not constitute statements or guarantees made by us.

At Primedefence UK SL, we disclaim all responsibility regarding their truthfulness, accuracy, or usefulness.

8. MISCELLANEOUS PROVISIONS

8.1 Force Majeure

The fulfillment by Primedefence UK SL of all or part of its obligations will be suspended in the event of a fortuitous event or force majeure that prevents or delays compliance. Such events shall be considered, in particular, without this list being exhaustive: war, riots, insurrection, social unrest, strikes of any kind, and supply problems not attributable to it.

If a fortuitous event or force majeure occurs, we will inform you within 10 days of its occurrence. In the event that such suspension extends beyond a period of 30 days, you will have the option to cancel the Reservation and a refund will then be processed under the conditions set forth in these Terms of Use.

8.2 Modification of the Terms of Use

These Terms of Use were last updated on 06/11/2025. We may review and update these Terms of Use at any time and will notify you by the usual means, but whenever they affect material elements they will not take effect until 14 days after publication.

8.3 Independence and Integrity of Clauses

The illegality, invalidity, or ineffectiveness of any of the clauses that make up these Terms of Use shall not affect the validity of the rest, provided that the rights and obligations are not essentially affected. Such clauses shall be replaced or supplemented with others that, being in accordance with the law, fulfill the purpose of the replaced clauses.

8.4 Governing Law and Jurisdiction

Access to and use of https://www.unihackers.com shall be governed by Spanish law. Any dispute or controversy shall be resolved by the courts and tribunals of Las Palmas de Gran Canaria, with express waiver of any other jurisdiction to which you may be entitled, except in the case where you qualify as a consumer, in which case the courts and tribunals of your domicile shall have jurisdiction.