Privacy and Cookies Policy

General Information

This Privacy and Cookies Policy is applicable to all personal data that you, as a user, (understood as any individual accessing the website) provide to LEXEL SPAIN 2020 S.L.U. when you access https://luxuryhotelpartners.com, hereinafter the "Website".

The purpose of this Privacy and Cookies Policy is to provide you with information about the use we make of the personal data of users, as well as to provide you with information about the rights granted to you according to the General Data Protection Regulation and the Organic Law on Data Protection and Digital Rights Guarantee.

Who is responsible?

The data controller for the personal data collected through the Website is LEXEL SPAIN 2020 S.L.U., with Tax ID number B42801951 and registered address at Avda. Bulevar Príncipe Alfonso Von Hohenlohe, s/n Marbella, Málaga 29602.

Why do we request your data?

Purpose Description Data
To get in touch with the user Handling enquiries made through the contact form, complaint form or other customer service channels. Phone number, Name and/or surname, Email address.

Our legal basis for processing personal data is as follows:

How long will we retain your data?

The personal data we collect through the Website will be processed and retained for the time necessary to fulfill the purpose for which they were collected.

Specifically, data collected for the development and execution of a contract with you will be retained for as long as the contractual relationship remains in effect. However, personal data collected based on legitimate interest or with your consent will only be retained for the time necessary to fulfill that purpose.

Once the strictly necessary period for the purposes described above has elapsed, we will retain personal data for an additional period, until all actions that may arise from our liability resulting from each of the processing activities have expired.

In cases where we need to transfer data to third parties with headquarters or servers outside the European Union or the European Economic Area (Iceland, Norway, or Liechtenstein), and the European Commission has not issued an Adequacy Decision for that country, or we do not have Binding Corporate Rules, we will comply with the provisions set by the European Commission for these cases to provide you with adequate guarantees, either by signing the standard contractual clauses or by obtaining your informed consent.

If you want more information about the transfer of personal data to countries outside the EU/EEA, you can contact us via the following email:

You should be aware that the United States has not received an adequacy decision regarding European data protection regulations. Therefore, when these companies are based in the United States or have servers there, the standards for protecting your personal data may not be the same as those provided for in European regulations. In this regard, by continuing to use the services or the Website, you consent to the processing of this personal data in the United States.

What are your rights?

You can exercise the following rights at any time and free of charge:

You can exercise these rights by sending an email to , indicating the right you wish to exercise, accompanied by a document proving your identity or by using the following forms:

If we do not properly respect these rights as data controllers, please note that you can file a complaint with the data protection supervisory authority, the Spanish Data Protection Agency, at C/Jorge Juan, 6, 28001- Madrid, or at the email address dpd@agpd.es.

Confidentiality and Security Measures

LEXEL SPAIN 2020 S.L.U., as the data controller, we undertake to respect the confidentiality of users' personal data and to use it in accordance with the purposes for which it was collected. We have implemented all appropriate technical and organizational security measures according to the nature of the data being processed, as required by data protection regulations.

COOKIE POLICY

A cookie is a small text file that websites place on the computer or mobile device of users who visit them. Cookies are generally used to make web pages work, or work more efficiently, as well as to gather information about their usage.

Cookies can be classified as follows:

You can change your cookie preferences at any time using the tool to Configure Cookies. You may need to refresh the page for the settings to take effect.

Delete cookies

Most web browsers allow some control over most cookies through the browser settings. You can configure cookies on the most common browsers by following their instructions:

For information related to other browsers, you can visit the respective browser's website.

This Privacy and Cookie Policy was last updated on 08/04/2024, LEXEL SPAIN 2020 S.L.U. reserves the right to update and modify certain aspects of it to adapt to legislative and jurisprudential developments, so we recommend reviewing it periodically.