Privacy Policy

General Information

This Privacy Policy applies to all personal data that you, as a user (understood as any natural person who accesses the website), provide to ESCOLA DISSENY FLORAL BARCELONA, S.L when you access https://escoladissenyfloral.com, hereinafter the "Website."

The purpose of this Privacy Policy is to inform you about how we process your personal data as a user, as well as to explain the rights you have under the General Data Protection Regulation and other applicable data protection regulations.

Who is responsible?

The entity responsible for processing the personal data collected through the Website is ESCOLA DISSENY FLORAL BARCELONA, S.L, with tax identification number B22821797 and registered office at Carrer de la Concòrdia 64 Local Barcelona, Barcelona 08004, Spain.

What do we ask your data for?

Purpose	Description	Data
Budget request form	To be able to attend to the request for a personalized budget according to the user's needs.	Name and/or surnames, Email, Phone, Postal address, Billing address, Debit/credit card number.
For marketing purposes	To carry out promotional actions for our products or services, according to the consent expressed by the user and the information provided at the time of its collection. To personalize the services we offer you and to be able to make recommendations based on your interaction with us on the web and the analysis of your user profile (for example, based on your purchase and browsing history). To show you advertising on the Internet that you can see when you browse websites and apps, for example, on social networks. The advertising you see may be shown randomly, but on other occasions it is advertising that may be related to your purchase history, preferences, and browsing.	Name and/or surnames, Email, Phone, Postal address.
Development, execution, and fulfillment of the service provision or sales contract that has been contracted through the website.	With the objective of: Contacting the user in relation to the contracted products or services; Managing the payment methods used through the website; To carry out billing and the preparation of purchase receipts made through the website; Management of shipments and returns, as well as user support during the development of the contract.	Name and/or surnames, Email, Phone, Postal address, Professional title, Billing address, Debit/credit card number.
Newsletter sign-up	Manage the newsletter subscription, including the sending of personalized information about other products and services through those means (SMS, email, etc.) authorized in the registration form. You can unsubscribe from the newsletter at any time.	Name and/or surnames, Email, Phone, Postal address.
Contact with the user	Attend to inquiries made through the contact form, complaints, or other customer service channels	Name and/or surnames, Email, Phone, Postal address, Professional title, Billing address, Debit/credit card number.
Manage the registration or sign-up on the website	To register a user, enroll them, identify them, and be able to grant them access to the functionalities that correspond to them on the website.	Name and/or surnames, Email, Phone, Postal address, Billing address, Debit/credit card number.

Additionally, during your navigation on the Website, we may collect certain personal data through cookies or other similar technologies, as provided in our Cookie Policy.

What is our legal basis for data processing?

Our legal basis for processing personal data is as follows:

Consent: if you have given your express consent at the time of entering personal data by checking the corresponding box.
Performance of a contract: if there is a contractual relationship between you and ESCOLA DISSENY FLORAL BARCELONA, S.L, or if the processing of personal data is necessary for the development of the commercial relationship.
Compliance with a legal obligation: in cases where ESCOLA DISSENY FLORAL BARCELONA, S.L has a legal obligation applicable to us as data controllers.
Legitimate interest: in cases where there is a legitimate interest of our own or third parties related to the operation of the Website or the provision of services to the user, provided that the fundamental rights and freedoms of users do not prevail over the legitimate interest.

How long will we keep your data?

The personal data we collect through the Website will be processed and kept for the time necessary to carry out the purpose for which it was collected.

More specifically, the data we collect for the development and execution of a contract with you will be kept as long as the contractual relationship remains in effect, but the personal data we collect based on legitimate interest or with your consent will only be kept for the time necessary to fulfill that purpose.

Once the strictly necessary period for the execution of the purposes described above has elapsed, we will keep the personal data for an additional period, which will last until all actions that could arise from our liability derived from each of the processing activities have expired.

In order to carry out the purposes described above, it is necessary to give access to your personal data to other service providers, who will act as our data processors, such as:

Insurance companies for claims processing
Suppliers and collaborators of services related to marketing and advertising (printing and distribution, social media platforms, media agencies or advertising agencies, data analysis companies, and public relations agencies)
Suppliers and collaborators of logistics, transportation, and delivery services
Service providers related to the administration and management of the company
Fraud detection and prevention entities
Technology and Analytical Service Providers
Manufacturers who are responsible for the legal commercial warranty of the products sold on the website
Financial entities and companies that offer payment solutions
Service providers related to customer care
Public administrations and bodies when required by tax, labor, Social Security regulations, or any other applicable regulations.

We have entered into an agreement with the companies acting as data processors that regulates the management and processing of users' personal data, as well as the adequacy of the security measures adopted.

In cases where we need to make transfers to third parties with headquarters or servers outside the European Union or the European Economic Area (Iceland, Norway, or Liechtenstein), and that country does not offer a level of personal data protection equivalent to that of the European Union, we will transfer your personal data always respecting the appropriate guarantees and maintaining security standards, in accordance with applicable regulations.

When such transfers are made from the EU/EEA to a third country for which the European Commission has not issued an Adequacy Decision, or we do not have Binding Corporate Rules, we will comply with the provisions established by the European Commission for these cases to provide you with adequate guarantees, and whenever appropriate, we will subscribe to the Standard Contractual Clauses and even implement additional protective measures when necessary.

If you want more information about the transfer of personal data that we carry out to countries outside the EU/EEA, you can contact us through the following email address: Info@escolaartfloral.org

What are your rights?

You can exercise the following rights at any time and free of charge:

Access: to know what data we keep and what we do with it.
Rectification: to inform us of any inaccurate data.
Deletion: so that we delete your personal data, as far as possible.
Objection: so that we stop processing your personal data for one of the purposes mentioned above, provided there is no legal obligation that prevents it.
Portability: so that we transfer your personal data to a third party, as far as possible.
Restriction: so that we suspend your data when you challenge its accuracy, or want us to keep it to exercise some action.
Not to be subject to decisions based solely on the automated processing of your data.

You can exercise any of these rights free of charge by accessing here.

If we do not properly respect these rights as a controller, we inform you that you can file a complaint with the data protection supervisory authority at the Agencia Española de Protección de Datos (AEPD), C/Jorge Juan, 6, 28001 Madrid or at the email address internacional@aepd.es.

Confidentiality and security measures

At ESCOLA DISSENY FLORAL BARCELONA, S.L, as data controllers, we are committed to respecting the confidentiality of users' personal data and to using it in accordance with the purposes for which it was collected.

We have adopted all appropriate technical and organizational security measures according to the nature of the data being processed and as required by data protection regulations.

At https://escoladissenyfloral.com we use Google Consent Mode v2 to transmit consents to the different purposes. More information here

Changes to the Privacy Policy

This Privacy Policy was last updated on 25/03/2026. At ESCOLA DISSENY FLORAL BARCELONA, S.L we reserve the right to update and modify some aspects of it to adapt it to legislative and jurisprudential developments, so we recommend reviewing it periodically.