Cumple con las normativas en tu tienda online con Condiciones de Compra personalizadas. Protege pagos, envíos, devoluciones y garantías, y conecta tus documentos a WooCommerce, Shopify, Prestashop y más.
Los Términos y Condiciones de Compra son las reglas básicas que tanto tú como tus clientes deben seguir en tu tienda online. Definen derechos y obligaciones clave, como devoluciones, pagos y garantías, para que todo funcione bien y sin sorpresas.
A nivel europeo (Directiva 2011/83/UE) y según la Ley 34/2002 (LSSI), las tiendas online deben incluir términos sobre envíos, devoluciones y garantías para proteger a la tienda y a los consumidores.
Las plataformas que ofrecen suscripciones o servicios digitales, así como software y aplicaciones, deben regular el uso adecuado del servicio.
Aquí se detalla qué métodos de pago aceptas (tarjetas, PayPal, etc.) y aclara que las transacciones se gestionan a través de plataformas externas, como Redsys.
Se especifican métodos de envío, tiempos, costos y criterios de entrega, además de procedimientos para ausencias del destinatario.
Esta cláusula protege a tu tienda de situaciones fuera de tu control, como fallos en el servidor o problemas de proveedores. De este modo, reduces responsabilidades innecesarias.
Al ser claro con tu cliente sobre todo lo anterior, fomentas la confianza y generas una experiencia más fluida y segura para ambas partes.
Regístrate en Lawwwing y accede a la sección de "Registro de Marcas" en nuestro dashboard.
Completa los formularios de registro en línea; es rápido y sin compromiso.
Nuestro equipo revisará tu información y evaluará la viabilidad de tu solicitud.
Una vez aprobada la viabilidad, solo tienes que confirmar que todo es correcto y realizar el pago.
¡Listo! Recibirás todos los documentos oficiales de confirmación del registro de tu marca.
Con el plugin deLawwwing obtienes un banner de cookies compatible con Google Consent Mode v2 y mantienes tus textos legales actualizados según la RGPD, todo con el respaldo de expertos legales.
Cumple con Google Consent Mode y mantén tus textos legales
siempre
actualizados según el RGPD, sin esfuerzo.
En esta sección, respondemos a las preguntas más comunes sobre la política de cookies y cómo garantizar que tu sitio web cumple con las normativas vigentes.
Your website must include clear legal texts, a valid cookie banner, forms with first-layer information that allow for explicit consent, mechanisms for users to exercise their rights, and appropriate security measures.
You will find all the information in this blog
With the growth of ecommerce, Mexico has established a clear legal framework to protect consumers and personal data. We’ll explain what the regulations require and how to keep your website up to date and avoid penalties.
Mexico has established itself as a leader in ecommerce in Latin America and one of the fastest-growing markets worldwide. In 2023, it reached $37 billion in revenue, with a growth rate of 24.6%, prompting the government to strengthen digital regulation.
If you operate online in Mexico, these are the main laws you should be aware of:
Below, we explain the most important ones in the digital environment and how they directly affect your ecommerce.
This is a voluntary standard that has promoted best practices in ecommerce since 2019. Complying with it improves transparency, strengthens user trust, and allows businesses to obtain an official certification. It applies to both online stores and marketplace sales, and requires clear provider information, visible policies, and transparent terms of sale.
This law applies to any business that sells products or services online. It regulates the relationship between provider and consumer, guarantees rights such as returns and compensation in case of defects, requires clear and visible purchase conditions, and establishes penalties for non-compliance. Complying with it strengthens your ecommerce’s image and builds customer trust.
This legal framework regulates the use of personal data by private companies and applies to any ecommerce that collects user information. It requires an accessible privacy notice, consent for data processing, appropriate security measures, and respect for ARCO rights. Non-compliance can result in penalties and harm the business’s reputation.
At Lawwwing, we automate the legal compliance of your online store with solutions tailored to Mexico. We make sure you comply with all regulations from the very first click.
Provider identification (NMX requirement)
We generate legal texts that include company name, tax ID (RFC), social media contact, and delivery terms, as required by the standard.
Full legal notice and tax receipt
We include mechanisms for your customers to access their invoice and know the country of origin of the products if they are imported.
Returns and right of withdrawal
We adapt your return policy to meet legal requirements: customers have 5 business days to withdraw from the purchase without penalty.
Consumer protection
We include clauses on mandatory warranties, compensation in case of non-compliance, and clear refund conditions.
International compliance
If you sell in Europe, the U.S., or other countries, we help you comply with the GDPR, CCPA, or other applicable foreign regulations.
Up-to-date legal texts
We take care of keeping all your legal texts updated as laws change, so you don’t have to worry.
Comply with Google Consent Mode and keep your legal texts
always up to date with the GDPR, effortlessly.
With the Lawwwing plugin, you get a cookie banner compatible with Google Consent Mode v2 and keep your legal texts up to date with the GDPR, all backed by legal experts.
In this section, we answer the most common questions about cookie policies and how to ensure your website complies with current regulations.
Yes. We include a cookie banner and consent mechanisms adapted to the requirements of the Mexican data protection law and compatible with international standards.
RGPD 
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